Shirley Shmerling

Shirley Shmerling, Ph.D. For close to twenty years, Shirley has been a full-time faculty of the Isenberg School of Management at the University of Massachusetts Amherst, teaching a variety of graduate and undergraduate courses in the areas of Strategic Information Management, Strategic Management of Technological Innovation, Operations Management and Quality Management both in face-to-face and online formats. Her experience and expertise are in developing strategies for incorporating technology and analytics into business processes and operations. Shirley holds an Engineering degree in Computer Science, a M.Sc. in Operations Research and System Analysis and a Ph.D. in Management Science.